Privacy Policy

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Last updated: 19th August 2024

Introduction

Welcome to Eden Corals! Your privacy is important to us, and this policy explains how we collect, use, and protect your information. This policy complies with the General Data Protection Regulation (GDPR) and relevant UK data protection laws.

By using our website, you agree to the collection and use of your data as described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you interact with our website, we may collect the following personal information:

• Name
• Email address
• Phone number
• Postal address
• Payment information (if applicable)
• Any other details you voluntarily provide through our contact forms or during purchases.

1.2 Non-Personal Information

We may also collect non-personal data such as:

• IP addresses
• Browser type and version
• Pages visited and time spent on the site
• Device type (e.g., mobile, desktop)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your data for the following purposes:

• To provide and manage our services.
• To process orders and payments.
• To respond to your enquiries and provide customer support.
• To send you updates, offers, and promotions (with your consent).
• To improve our website, products, and services based on user interactions.
• For legal and regulatory purposes, where required.

3. How We Share Your Information

We will never sell your personal information to third parties. We may share your information in the following scenarios:

• With service providers and partners who help us run our business (e.g., payment processors, email marketing platforms).
• When required by law or to protect our legal rights.
• If we undergo a business transaction, such as a merger or acquisition, where your information may be transferred.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and track site performance. Cookies are small text files stored on your device. We may use:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our site.
• Marketing Cookies: Track user behavior to deliver relevant ads.

You can manage your cookie preferences through your browser settings or using our cookie management tool.

5. Data Security

We take data security seriously and implement reasonable measures to protect your information. These include encryption, secure servers, and regular security assessments. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Under the GDPR, you have the following rights:

• Access: Request access to the personal data we hold about you.
• Rectification: Request corrections if your data is inaccurate or incomplete.
• Erasure: Request the deletion of your data, under certain conditions.
• Restriction: Request the limitation of data processing.
• Portability: Request a copy of your data in a structured format.
• Objection: Object to the processing of your data, especially for direct marketing purposes.

To exercise these rights, please contact us at edencorals@gmail.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "last updated" date will be revised accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: edencorals@gmail.com

This Privacy Policy aims to be clear and transparent. We are committed to protecting your privacy and providing a safe online experience. Thank you for trusting Eden Corals with your information.